Press Releases

The Village at Marymount Receives Coveted Silver National Quality Award

The Village at Marymount continues to add to its many award-winning accolades. In addition to being a Centers for Medicare & Medicaid Services' prestigious Five-Star Quality Rated facility, and a NorthCoast 99 recipient as one of Northeast Ohio's top workplaces, The Village at Marymount is now a 2015 recipient of the prestigious Silver - Achievement in Quality award for its outstanding performance in the health care profession.

The award is one of three distinct honors possible through the National Quality Award Program, presented by the American Health Care Association and the National Center for Assisted Living (AHCA/NCAL). The competitive award program highlights select centers across the nation that serve as models of excellence in providing high-quality long term and post-acute care.

Last year The Village at Marymount received the Bronze - Achievement in Quality award.

"We are all so proud of this recognition" said Sue Nall, LNHA, Executive Director of The Village at Marymount. "The key to our success is our committed team. Their hard work and dedication to improving the lives of the residents we care for every day is why we are in this position. We've dedicated ourselves to this quality journey and are looking ahead to the next level."

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving performance excellence goals.

The program has three levels: Bronze, Silver, and Gold. Centers begin the quality improvement process at the Bronze level and must receive an award at each level before proceeding to the next. As a recipient of the Silver - Achievement in Quality Award, The Village at Marymount has demonstrated systematic advancements in quality, plans for continual improvement, and sustainable organizational goals.

The Village at Marymount may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Gold - Excellence in Quality Award, which requires them to address the Baldrige Health Care Criteria for Performance Excellence in its entirety.

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Village Wins Third NorthCoast 99 Award

As if The Village at Marymount's staff needed another reason to celebrate, their hard work, compassion, and competence led the way toward winning a third consecutive NorthCoast 99 Award.

NorthCoast 99 is an annual recognition program that honors 99 great workplaces for top talent in Northeast Ohio. The program was developed and is presented by ERC. ERC is Northeast Ohio's leading and largest professional organization dedicated to HR practices, programs and services.

"NorthCoast 99 is considered the ultimate public Northeast Ohio recognition for being a great place to work," said Patrick Perry, president of ERC. "Every organization that applies receives a complimentary benchmarking report in October, summarizing their application responses to the NorthCoast 99 organizations. This tool provides a blueprint on possible workplace initiatives."

Frederic W. Misischia, a member of The Village at Marymount's Board of Directors, applauded the staff for winning NorthCoast 99.

"The staff did an outstanding job in achieving yet another NorthCoast 99 designation," Misischia said. "I have been familiar with this award for many years and have seen the recognition it brings to those companies who have it."

The Village at Marymount will be honored Sept. 24 during an awards ceremony at Executive Caterers at Landerhaven in Mayfield Heights.

"Great job to our staff and administrative team for helping us to win this coveted award once again," said Executive Director Sue Nall. "We're all proud to be in such good company with the other businesses who have also won this award."

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Jamie Vandergriff Named New Director of Nursing (PDF)

Kim Pytlak Receives YWCA Honor (PDF)

The Village at Marymount Receives Prestigious 2014 Northcoast 99 Honor as a Top Workplace (PDF)

Villa St. Joseph Receives Bronze National Quality Award For Commitment to Quality Care (PDF)

To Grandmother's (New) House We Go

News Media: For more information contact Ron Hollowell, Director of Media and Donor Relations, at 216-332-1751.


Simple Measures Can Keep Grandparents Connected to Family, Friends

Residents of an assisted living facility face the challenging dilemma of staying in touch with their family – especially their grandchildren. Maintaining contact with family and friends is an essential part of an older adult's adjustment to their new home, and it enhances their quality of life, said Sue Nall, RN, LNHA, Executive Director of The Village at Marymount in Garfield Heights.

When families visit their elderly loved one at an assisted living facility, there are many ways in which they can make them feel connected and bonded to what is going on with their grandchildren, Nall said.

"Pictures, especially from school plays and sporting events, are great items to bring to a visit with grandparents," Nall said. "These pictures can be made into a family photo album that is beneficial for reminiscing. It's also fun for children and grandparents to do an art project or to make a scrapbook that can be left behind for their grandparents to enjoy."

Regular telephone calls and handwritten letters also provide a way for grandparents and grandchildren to stay connected. "Older adults love to receive mail," Nall said. "Sometimes a short letter or a telephone call can mean so much."

Maintaining family traditions is a key element to strengthening the bond between older adults and their family members. In the Memory Care Unit at The Village at Marymount, families can bake cookies with residents. They also can assist with meal preparation.

"If you have dinner every Sunday at grandma's house, then it's important to try to have dinner with her in her new home," Nall said. "If you plan a day shopping with each other during the holidays, then it's important to keep this tradition if the older adult is able to do so."

When sharing time with older adults, Nall suggests that families keep the visits age-appropriate. She said it is unrealistic to expect a 2-year-old to spend three hours visiting an older adult. Parents also need to warn their children not to become frustrated when they hear grandma or grandpa repeat the same story four or five times during the visit.

"Younger children probably won't think anything of hearing a story over and over again," Nall said, "but teens may feel annoyed when they have to listen to the same stories again."

With some thought and preparation, a visit to grandparents at an assisted living facility can be beneficial and enriching to everyone involved. Keeping grandparents connected to their family strengthens the links between them -- and it helps them to become acclimated to their new home.

Dan Storey Named New Administrator at Villa St. Joseph

March 4, 2009

News Media: For more information contact Ron Hollowell, Director of Media and Donor Relations, at 216-332-1751.


GARFIELD HEIGHTS, Ohio – Youngstown native Dan Storey LNHA, has been named administrator of Villa St. Joseph, located on The Village at Marymount campus in Garfield Heights.

Storey joins Villa St. Joseph after serving as administrator of Northwestern Healthcare Center in Berea since February 2007. He also served as administrator at Cortland Healthcare in Cortland. Storey, who has been in long-term care for the past nine years, is responsible for daily operations at Villa St. Joseph.

About The Village at Marymount

In the Franciscan spirit of valuing the gift of life in all its transitions, our mission is to provide an environment of compassion, competence and the celebration of life to all entrusted to this community of care. The Village at Marymount, sponsored by the Sisters of St. Joseph of the Third Order of St. Francis, offers a continuing care community located on the Marymount Intergenerational Campus, 5200 Marymount Village Drive in Garfield Heights.

The Village is composed of Marymount Place, a three story Dutch colonial with 104 suites, offering assisted living services; Villa St. Joseph, which opened in 2007 and has 114 suites offering skilled and intermediate nursing care, short-term rehabilitation, and Memory Care neighborhoods; and Clare Hall providing skilled and intermediate nursing care to members of the congregation.


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